Return Policy

toolsforkitchendirect.com will accept merchandise for return if the merchandise is unused, in its original packaging, and accompanied by a receipt within 10 days of the original purchase.  Unless the product was defective or damaged in shipment, the customer must pay all shipping charges.

Privacy Policy

toolsforkitchendirect.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and promotions. toolsforkitchendirect.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide us online to third parties.

How Your Information is Used

We use the information you provide in order to 1) fulfill requests for products, services or information, 2) provide customer services, 3) offer new products and services, 4) measure and improve the effectiveness of our Website, our marketing endeavors or our services and offers, 5) administer surveys, 6) send marketing communications or 7) other business purposes.

Cookies and Other Technologies

A cookie is a small data file that a Web site may send to your browser and which may then be stored on your hard drive. Our Website uses cookies to simulate a continuous connection—cookies let us "remember" information about your session, and allow you to move within areas of our Website without reintroducing yourself. No personally identifiable information is stored in these cookies.

Third Party Service Providers

toolsforkitchendirect.com may use third party service providers to send e-mails on our behalf. These companies may use technologies similar to those outlined above to measure the effectiveness of e-mails.

Information We May Share

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

Your Choices Regarding How Your Information is Used

If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mails, tell you how to cancel them.  Send an e-mail with your current contact information and a request to opt out to marketing@toolsforkitchendirect.com.

We will take the appropriate steps to implement your request to opt-out. Please note that due to production and mailing timelines, it may take up to 10 business days for e-mails to make the requested change. Until that change takes effect, you may still receive marketing communications from us.

Updating or Changing Your Information

To update or change your information:

Send a request to marketing@toolsforkitchendirect.com.

 Securing Your Information

toolsforkitchendirect.com has security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.

Changes to This Privacy Policy

Because our company will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Last revision date: June 1, 2010.