toolsforkitchendirect.com
FAQs

 

The following are questions we are frequently asked.  They may be helpful to you as you surf our site and come across things on which you need clarification.

Do you have a physical location?  No, we do not.  We are strictly an on-line retailer.

What other products will be added to your site?  At the current time, we are planning to add four additional categories:  dinnerware, kitchen/dining linens, small electrics, and kitchen decor.  These should be added within the next three or four months.  Of course, we will continue to update and increase our inventory in all categories as we find quality merchandise to offer our customers.

Are your products guaranteed?  Each product, or group of products has its own guarantee - provided by the manufacturer.  Of course, if something is damaged in transit, let us know immediately.  Keep all packaging, contact us, and we will let you know what procedure to follow to return the item for a replacement.  We do not provide further warrantees.

Where are the shipping and handling charges?  We include shipping and handling in the cost of each item.  There are no additional charges, unless you live in Indiana, where we am obligated to collect state sales tax.

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